All such reported complaints will be reviewed and resolved within seven business days.
The site owners will review all complaints and removal requests, and appeals/disagreements will be resolved by a neutral body.
To initiate an appeal of a decision pursuant to a complaint or removal request, please write to firstname.lastname@example.org. The site owner is responsible for coordinating the formal appeal meetings and providing relevant documentation to the parties involved.
Scope of Appeal
The appeal will focus exclusively on the decision under appeal.
Outcome of the Decision
Questions will sometimes arise regarding the process used by the original decision-maker to reach the decision under appeal. In evaluating whether the decision was fair, third-party mediators should evaluate whether the outcome (the decision being appealed) was warranted, regardless of the process, unless there was a violation of policy used to reach the decision.
The remedy that a complainant seeks is an important part of the appeal. The initial written appeal must address what the complainant seeks as an outcome.
Documentation relevant to the appeal is assembled by the site owner for third-party mediators to review. Documentation may include, but is not necessarily limited to:
- Complainant Identification Documents
- Contracts between complainant and site owner
- Correspondence between complainant and site owner
Withdrawal of Appeal
Per written notice, the appeal may be withdrawn or ended by the complainant at any time.